Acceptance as a member-test

    Find out whether your company profile meets the service requirements of today's translation industry and join QSD

    Company:

    Name:

    Email

    Answer the questions of the following six sections:

    1.Organisational structure

    The company must provide evidence of a permanent office with its own rooms, regular office hours and adequate infrastructure, and it must have operated for at least 5 years exclusively as a language service. Companies which have not been in existence for that period of time may, at the discretion of the Committee, be accepted as candidates for membership.

    YesNo

    2.Professional competence

    The owner/manager must possess and present documentary evidence of an appropriate professional qualification and experience. All permanent and freelance staff must also be able to produce evidence that they are suitably qualified for their areas of responsibility.

    YesNo

    Your staff members and freelance employees also have the necessary qualification for their respective areas of activity.

    YesNo

    3.Service offerings

    The company must be in a position to offer a clearly defined range of services using its own resources. The company must demonstrate that it is actually able to carry out the processes and work with the products advertised in that range of services.

    YesNo

    It has the necessary know-how for the processes and products offered and can prove this.

    YesNo

    4.Quality standard

    The company must provide a description of how it carries out quality management. The minimum requirement of this description is to document that the company does not merely act as a broker of services and products, but is also a technically competent company with its own personnel and infrastructure resources and is itself responsible for meeting quality requirements according to today’s standards. Alternatively, proof of a quality management system can be provided via a QSD audit. For companies that are already certified according to DIN EN ISO 9001:2008, the submission of a copy of the certification document is sufficient.

    YesNo

    Does your company operate in accordance with ISO 17100 or any other ISO standard?

    YesNo

    If so, is your company

    a) registered in accordance with this norm?

    YesNo

    b) or certified in accordance with this norm?

    YesNo

    Is your company certified in accordance with the QM norm ISO 9001 or 9002:2000?

    YesNo

    5. Size of the company

    The company must show turnover appropriate for a commercial enterprise. The characteristics of personnel and infrastructure must be indicative of a company.

    YesNo

    Apart from the owner/manager, the company employs at least 2 full-time members of staff.

    YesNo

    6.Occupational behaviour

    The company must provide a sworn statement that it has a bankruptcy-free history. By becoming a member of QSD, the company commits itself to fairness in dealings with clients, other translation companies, employees and freelancers.

    YesNo

    Apart from the owner/manager, the Fairness towards customers, competitors, employees and freelancers is an integral part of your company philosophy.

    YesNo