The name “QSD” stands for “Qualitätssprachendienste Deutschlands e. V.”, in other words, quality language services, which says it all. It already encompasses the original idea of the association, namely to stand for and advocate quality.
Quality is the be all and end all for the association and its members. The term “quality” goes hand in hand for QSD with the service concept. For QSD members, the service approach in translation and interpreting means constantly focusing on customer benefit and customer satisfaction. Alongside the central element of translation, which goes through a differing number of quality assurance steps depending on the intended use, factors such as professional communication, consulting, strict adherence to deadlines and availability are also a sign of quality.
Being able to work with state-of-the-art software and text formats is a given in the translating profession and hence for QSD members and their employees. The service provider teams must be excellently trained both in terms of language and technology. The QSD therefore promotes further training in all phases of working life.